Shipping Damage Information

We take great care in packaging your shipment for a safe arrival. In the unfortunate event that your order has been damaged in shipping. Please Email us with the following information about your order.

• your full name
• your shipping address
• the UPS tracking number (found on shipping label, starts with 1Z7Y4683...)
• which items were damaged

All of this information is necessary for us to successfully file a damage claim with UPS. We do not make you wait for UPS to settle the claim with us. Once we have received all of the information indicated above from you we will immediately replace your damaged items.

Please keep the damaged item(s) for 30 days in case UPS wants them!